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Fix: Unable to load DLL ‘mozglue’ error – Missing mozglue DLL

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Fix: Unable to load DLL ‘mozglue’ error – Missing mozglue DLL

If you are seeing this type of error when installing Paratext:

mozglue dll error
Unable to load DLL ‘mozglue’: The specified module could not be found. (Exception from HRESULT: 0x8007007E)

Here are some steps to try to resolve this issue.

  1. Install the latest version of the 2015 (and following) Microsoft Visual C++ Runtime.
    1. For example: vc_redist.x64.exe
  2. Check for and install Windows updates
  3. Please contact Paratext Support if you are still not able to resolve this issue.
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