Report a Problem

To report a problem, use the Paratext menu option described below to report the issue you are experiencing.

Besides your explanation of the problem, the report will include critical information for the developers about your operating system and the version of Paratext you are using.

paratext icon

Paratext 9

paratext icon

To report a problem in Paratext 9:

1. Go to the Paratext menu > Help > Give Feedback:

2. For Type of Feedback, choose “Report a problem with…”

3. Give a detailed description of exactly what you were doing when the issue happened, including any steps that will help developers reproduce the issue.

Paratext 8 Icon

Paratext 8

Paratext 8 Icon

To report a problem in Paratext 8:

1. Go to the Help menu> Report a Problem:

2. Give a detailed descripion of exactly what you were doing when the issue happened, including any steps that will help developers reproduce the issue.

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