Some users have been getting an error message that BYZ, HEB, and/or other resources are corrupt:
Please follow these instructions to fix this issue:
Only BYZ is Corrupt (Quick Fix)
Please follow these instructions if only BYZ is corrupt:
- Make sure Paratext is closed.
- Go to the My Paratext 8 Projects/_Resources directory
- Newer installs: My Paratext 9 Projects/_Resources.
- Remove the BYZ.p8z file.
- Download the new BYZ.p8z file from here: https://paratext.org/files/resources/BYZ.p8z.
- Copy the new BYZ.p8z file to your _Resources directory.
- Open Paratext and verify BYZ appears correctly in Paratext.
- Delete the old resource file.
Multiple Corrupt Files
Please follow these instructions to fix multiple corrupted files:
- Download the Paratext 9.1 installer if you have not already: https://paratext.org/download
- Save your current layout (if necessary): Paratext menu > Layout > Save current layout.
- Note: Uninstalling may cause Paratext to forget which windows were open.
- Make sure Paratext is closed.
- Go to the My Paratext 8 Projects/_Resources directory
- Newer installs: My Paratext 9 Projects/_Resources.
- Remove the files for the Source Language resources that are corrupt (for example: BYZ.p8z, HEB.p8z, GRK.p8z)
- Suggestion: move them to the Desktop.
- Uninstall Paratext 9.1.
- Choose Keep Settings.
- Note: Uninstalling will NOT remove any Project data.
- Choose Keep Settings.
- Run the Paratext 9.1 installer.
- Download and update to the latest Paratext 9.1 patch from https://paratext.org/download
- For example: Patch 9 1 104 39
- Verify that that corresponding resources (for example: BYZ.p8z, HEB.p8z, or GRK.p8z) were restored to the _Resources directory.
- Open Paratext and verify they appear correctly in Paratext.
- Delete the old resource files.